Informal contacts are the way in which interns use health information in everyday life. They do this when they talk to a roommate about contraception use or speak with a friend about their drug use. An informal contact can also include situations where an intern gives someone information about campus or community resources. In a nutshell, when an intern helps a friend by providing credible health information or referral.

Interns help their friends when using skills such as active listening and motivational interviewing. All of the skills they develop as interns prove useful in their personal and daily lives.